Effective Date: August 2025
Website: www.aspyra.pro
Company: Aspyra
1. Introduction
Aspyra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website and services. By using our website, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information: personal details such as name, email address, phone number, company, and job title; service-related information provided when booking or using our coaching, training, or consultancy services; and technical data such as IP address, browser type, device information, and usage patterns collected through cookies or analytics tools.
3. How We Use Your Information
We use your information to provide and improve our services, respond to inquiries and customer support requests, process bookings, payments, and confirmations, send relevant updates, newsletters, or marketing communications (with opt-out options), and comply with legal or regulatory obligations.
4. Legal Basis for Processing (GDPR & POPIA)
We process your personal data based on your consent, contractual necessity, legitimate interests such as improving our website and services, and legal obligations including record-keeping and compliance.
5. Your Rights
Depending on your location, you have certain rights. Under South Africa’s POPIA, you may access, correct, or delete personal information. Under the EU/UK GDPR, you may access, rectify, erase, restrict processing, object, and request data portability. Under the US CCPA/CPRA, you may request to know what data is collected, request deletion, opt out of data sale, and exercise rights without discrimination. Under Australia’s APPs, you may access and correct information and lodge complaints about breaches. To exercise your rights, contact us at hello@aspyra.pro.
6. Data Sharing and Transfers
We do not sell your personal data. Information may be shared with trusted third-party service providers such as payment processors, IT support, or analytics tools for business purposes. If data is transferred internationally, we ensure it is protected under applicable data protection laws.
7. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When no longer needed, data will be securely deleted or anonymised.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and analyse traffic. You can manage or disable cookies through your browser settings.
9. Security
We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
10. Children’s Privacy
Our services are not directed to individuals under 16 years old, and we do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Aspyra
hello@aspyra.pro