Effective Date: 1 July 2026
Aspyra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect and, where necessary, share your personal information when you visit our website or use our training, consulting and related professional services.
Introduction
By using our website or engaging Aspyra’s services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
Information We Collect
We may collect:
- Your name, email address, telephone number, company name, job title and billing information.
- Information you provide when enquiring about, booking or participating in our services.
- Information submitted through our website, email or other communications.
- Technical information such as your IP address, browser type, device information and website usage.
- Information required for invoicing, payments and programme administration.
We collect only the information reasonably necessary to provide our services.
How We Use Your Information
Your personal information may be used to:
- Deliver and administer our services.
- Process enquiries, bookings and payments.
- Communicate with you about programmes and services.
- Provide customer support.
- Improve our services and website.
- Send newsletters or marketing communications where permitted.
- Comply with legal and regulatory obligations.
Legal Basis for Processing
Where applicable, Aspyra processes personal information in accordance with POPIA, the GDPR and other applicable privacy legislation.
Processing may be based on your consent, the performance of a contract, legal obligations or Aspyra’s legitimate business interests.
Your Privacy Rights
Depending on applicable legislation, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information where legally permitted.
- Restrict or object to certain processing.
- Withdraw consent.
- Request a copy of your personal information.
- Lodge a complaint with the relevant authority.
To exercise these rights, please email hello@aspyra.pro.
Sharing Your Information
Aspyra does not sell personal information.
Where necessary, information may be shared with trusted service providers, including payment processors, website hosting providers, cloud storage providers, email service providers, video conferencing platforms, IT support providers and professional advisers where legally required.
Appropriate safeguards will be implemented where information is transferred internationally.
Data Retention
Personal information is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and protect legal rights.
Session recordings are retained in accordance with Aspyra’s Client Handbook and are securely deleted once they are no longer required.
Cookies
Our website may use cookies to improve functionality, security and user experience.
You may manage or disable cookies through your browser settings.
Security
Aspyra takes reasonable technical and organisational measures to protect personal information. While every reasonable effort is made to safeguard your information, no electronic system can be guaranteed to be completely secure.
Data Security Incidents
If a data breach is likely to affect personal information, Aspyra will investigate the incident, minimise potential harm and, where required by law, notify affected individuals and the relevant regulatory authorities.
Children’s Privacy
Our services are intended primarily for adults aged 18 years and older. We do not knowingly collect personal information from individuals under the age of 18 except where participation forms part of an approved youth programme and appropriate consent has been obtained.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Aspyra
Email: hello@aspyra.pro
Website: www.aspyra.pro